Monday, October 29, 2007

Sepia Mutiny Update

It's been a long road since I volunteered to help out at the bunker. Abhi interviewed me over the phone during my drive of nearly seven hours from Atlanta to Orlando. Five months and 16 days since I got the keys to the bunker, I made my contribution today. Yet to see how the Sepia community receives it, but right now - it's a good feeling. :)

Friday, October 12, 2007

Eletronic Glue (Playlist #4)

Sunday, October 07, 2007

Pop Faves (Playlist #3)

Wednesday, September 26, 2007

Clocky

27-year old entrepreneur Gauri Nanda, a desi Graduate Student from MIT invents an alarm clock that jumps and runs away if you don't wake up. Funny and very practical! Available at clocky.net.

Friday, September 21, 2007

At Work (Playlist #2)

Wednesday, September 12, 2007

At Home Playlist #1

  • Cupids Chokehold, Gym Class Heroes (The Papercut Chronicles, 2004)
  • Baba O'Riley, The Who (Who's Next, 1995) [Heard this first on House M.D., awesome intro]
  • Oceans, Rob Dickinson (Fresh Wine For The Horses, 2005)
  • Worn Me Down, Rachael Yamagata (EP, 2003) [Heard this plenty randomly but got attached to it when I heard it on an episode of The O.C. and inspired this post.]
  • The Story, Brandi Carlile (The Story, 2007) [Reminds me of a friend that I made the same time I discovered this song. The song is kinda like quiet stormy outcry, whatever that means.]
  • Dump Opinion, Diana Anaid (Beautiful Obscene, 2004)
  • Umbrella, Rihanna (Good Girl Gone Bad, 2007) [One of those average songs that gets stuck in my head. Annoyed a lot of people when I put this as a 'CallerBack' tune.]
  • Before He Cheats, Carrie Underwood (Some Hearts, 2005)
  • (I Just) Died In Your Arms, Cutting Crew (Broadcast, 1987)
  • Fumbling Towards Ecstasy, Sarah McLachlan (Mirror Ball, 1999) [My favorite singer / songwriter]
  • You Oughta Know, Alanis Morissette (Jagged Little Pill, 1995)
  • Your Latest Trick, Dire Straits (Brothers In Arms, 1985)
  • Don't Speak, No Doubt (Tragic Kingdom, 1995)
  • Pictures, Sia (Lady Croissant, 2007)
  • Your Eyes Open, Keane (Hopes And Fears, 2004) [Currently my favorite British Pop Group]
  • Wires, Athlete (Tourist, 2005) [Favorite British Alternative group probably because of a sentimental reason - I went to see their concert with someone. sigh!]
  • What Happens Tomorrow, Duran Duran (Astronaut, 2004)
  • All You Want, Dido (No Angel, 1999)

Friday, August 03, 2007

Insourcing

Indian conglomerate Tata has been acquiring / opening call centers in USA! Insourcing has been happening for a while now, but I thought mostly by companies trying to be patriotic or generally more out of concern for the American worker at their own cost. But now, it seems it makes business sense.
In this case the center in Reno is targeted toward companies willing to pay a
premium - its workers there cost up to 40 percent more than their counterparts
in India - to give their U.S. customers a more culturally fluent, less
frustrating 1-800 experience. (No more hearing someone read from a script ten
time zones away.) [Link]

Specifically, Expedia outsources to Tata who insources to a call center in the U.S. because they can understand the geography better and provide a better service.

... and more companies are finding that hiring Americans offers distinct
advantages. Some companies feel hearing a fellow American makes callers feel
more comfortable. Other foreign firms think Americans bring a more
entrepreneurial attitude to their work. In Expedia's case, its call-center
workers need a firm grasp on U.S. geography.


Now I can believe outsourcing is not going to be seen as evil for too long by the American worker. They know their skill set better than their competing counterparts from other countries, and can focus on what sets them apart in the international economy. The world may now be flat, but they can't always beat out the locals at their own business.